Original Article


Non-physician Healthcare Professionals’ Perceptions of the Training and Development Process in Jordanian Public Hospitals: A Sequential Explanatory Mixed-Methods Study

Alaa Alshraa, Aidalina Mahmud, Anita Abd Rahman, Anusuiya Subramaniam, Main Alolayyan

Abstract

The training and development (T&D) process, encompassing analysis, design, development, implementation, and evaluation, plays a critical role in strengthening healthcare professionals’ (HCPs) competencies. Yet its effectiveness depends on how HCPs perceive each stage, which is shaped by influences at multiple levels, including individual and contextual factors. In resource-constrained settings such as Jordanian public hospitals, understanding these perceptions and their determinants is essential for shaping a responsive, contextually relevant T&D. Therefore, this study aimed to investigate and explain HCPs’ perceptions of the T&D process and the factors that influence them.

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